About ServiceM8
ServiceM8 is one of the most popular job management systems for tradies on the market today. So what is it that makes it so popular? Let’s run through some of the key features and functions that this app can provide to your business.
ServiceM8 is a simple yet highly effective field service management app which streamlines the way tradies work. From initial quotes to job management and invoicing, ServiceM8 combines a super simple user interface, best-in-class market-leading technology and the amazing power of the cloud to turbo-charge productivity and efficiency in trades and field service businesses.
Improving the visibility and control of businesses with real-time data, ServiceM8 has the potential to increase the productivity of your staff, improve your cash flow and provide next level customer service which has only ever been available to big businesses.
ServiceM8 Features
- Customer database and CRM
- Job Management
- Job History
- Checklists and Tasks
- Capture Photos and Video
- Powerful Job Search
- Capture signatures
- Integrated Navigation
- Automated client communication/reminders
- Dispatch Map
- Scheduling
- A bucketload of add-ons that allow you to customise the functions you need for your business
- Run the business from anywhere in the world
- View staff locations and job status in real time
- Schedule, dispatch, and communicate with field staff instantly
- Manage jobs from start to finish, in the field
- Access all client and job details in the field
- Create professional PDF reports, quotes and invoices on site
- Retain and access a complete history of every job
- Accounting package integration to eliminate inefficient double handling
ServiceM8 Integrations
ServiceM8 integrates with all three of the leading accounting programs – Xero, MYOB and Quickbooks Online. This seamless exchange of your financial data allows business owners greater visibility over their finances and saves time and money on administration tasks.
You can connect ServiceM8 to hundreds of apps through the Zapier or Workato integration and the Deputy integration will take your staff rostering and time sheets to the next level. Utilise the Mailchimp integration to nurture, promote and re-sell your services to your ServiceM8 client database. The integration to Wink Reports provides almost endless options for reporting on the data collected by ServiceM8 and can automate the delivery of dashboards and report data.
ServiceM8 Network and Franchise
The ServiceM8 team have developed extremely unique functionality around the ability for multiple organisations to share the power of ServiceM8 between their businesses.
The ServiceM8 Network feature allows businesses using ServiceM8 to share jobs between one another, seamlessly and securely, even if they don’t use ServiceM8! ServiceM8 Network aims to make it much easier to deal with subcontracted work and improve communication and job efficiency.
The ServiceM8 Franchise feature is a complete franchise management system built for seamless interaction between franchisee and franchisors in the trades and field services sector. This game-changing feature allows you to manage the end-to-end operations of your franchise network in one simple-to-use solution. Call Centre management, automatic enquiry routing and instant access to franchisee accounts gives you full control over your customer’s experience.
Considerations
ServiceM8 has been created to work exclusively on Apple devices. Although some may see this as a restriction, this is an intentional move by the creators of ServiceM8 to ensure their software always performs at its peak potential by using high quality, reliable devices and unique functions only available on iOS.
Mobile devices are an essential tool that enables trades and service businesses to use software like ServiceM8 in the field, any issues with the hardware will impact directly on the ability of ServiceM8 to function for its clients, so dependability and security were paramount in their decision to be an Apple-exclusive program.
ServiceM8 Training Packages
TradiePad is recognised as Australia’s only Apple Mobility Partner who is also a ServiceM8 Certified Partner. We are Australia’s leading ServiceM8 Franchise expert and have reached the elite level of ServiceM8 Gold Partner as a result of the large number of businesses we have helped implement and train on how to use ServiceM8 to its full potential.
Love the sound of ServiceM8 and think it might be a good addition to your business? TradiePad has a range of ServiceM8 Training Packages available to suit every business and budget. Use the booking button below to schedule an obligation free 15-minute call to discover more about ServiceM8 and how this software could benefit your business.
